Terms and Conditions

TMS Global Services Pty Ltd ACN 089 771 835 (TMS/’we’/’us’), trading as ‘Jumbo Fundraising’, provides customers with the opportunity to support their favourite charities through the purchase of raffle tickets via a convenient secure website.

This Website is owned and operated, and fundraising services will be provided, by Jumbo Fundraising. The associated raffle activity is conducted for the Beneficiary. The Beneficiary is registered as a charity with the Australian Charities and Not-for-profits Commission (ACNC) and endorsed as a deductible gift recipient (DGR) with the Australian Taxation Office.

These terms and conditions apply to Jumbo Fundraising and the associated raffle activity conducted for the Beneficiary.

Use of terms ‘we’, ‘us’ or ‘our’ refers to Jumbo Fundraising. The use of the term ‘you’ refers to you as the Customer.

All relevant permits are held by St John Ambulance Australia (VIC).

TMS holds a Commercial Raffle Organisers Licence (VIC).

1. Definitions

Beneficiary means St John Ambulance Australia (VIC) ABN: 69 061 844 380;

Terms and Conditions means these website terms and conditions as modified from time to time; and

Website means the website www.stjohncharitylottery.com.au, owned and managed by Jumbo Fundraising and operated on behalf of the Beneficiary.

2. Acceptance and Use of Terms and Conditions

By using this Website you acknowledge and accept, and agree to comply with these Terms & Conditions. If you do not agree, you must not use this Website.

You must only use the Website for lawful purposes only.

As far as possible, all provisions of these Terms and Conditions must be construed so as not to be invalid, illegal or unenforceable. If anything in these Terms and Conditions is unenforceable, illegal or void then that provision is severed, and the rest of the Terms and Conditions remain in force.

3. Updates to the Terms and Conditions

These Terms and Conditions may be varied at any time. Any changes will be notified by way of notice posted to the Website.

You will be deemed to have accepted the notice from the time it is posted to the Website. Your continued use of the Website indicates your agreement to these changes. If you do not agree with these changes, you should not use the Website any longer.

4. Australian Residents

All information provided on this Website has been prepared in accordance with Australian law.

This Website is intended for use by residents of Australia only, over the age of 18 years. If you are not an Australian, aged over the age of 18 years, then you should not use this Website.

It is your responsibility to ensure that you are eligible, under all applicable laws, to accept the prize offered as detailed in the Games Terms and Conditions.

5. Disclaimer

We are diligent in ensuring the information posted on this Website is the most accurate and reliable information available. However, we do not guarantee the accuracy of any information on or accessed through this Website.

Neither we, nor the Beneficiary, accept any liability for loss or damage including, without limitation, any direct, indirect or consequential loss or damage or other losses of whatsoever nature arising out of or relating to the use of this Website or its contents.

6. Privacy

All information regarding how we use, collect, store, and manage personal information can be found on our Privacy Policy which is linked here. If you have any questions or concerns regarding our Privacy Policy, please Email us.

7. Game Terms and Conditions

Winning results of the raffle we conduct for the Beneficiary are published on the Website.

Please refer to the individual raffle terms and conditions for details of the prizes available to be won, the purchase price of tickets, and information on permits and how to claim a winning prize, among other information.

If you have any questions or concerns about these, or the raffle, terms and conditions, please contact us on support@stjohncharitylottery.com.au.

By purchasing a subscription, you are agreeing we may debit your credit card every month in the sum agreed. You will then receive tickets for each raffle we run on behalf of your chosen charity. You can stop this subscription service at any time by contacting us on support@stjohncharitylottery.com.au or phone 07 3065 9128.

8. Refunds

In the event payment for your purchase is received after the draw has taken place then you will automatically be entered into the next draw. If you do not want to be entered in the next draw, please contact us within five (5) business days of your order being processed, so we can issue a refund. We can be contacted on support@stjohncharitylottery.com.au.

Refunds will only be issued in circumstances where the draw has not already taken place. A request for a refund must be submitted to support@stjohncharitylottery.com.au and we reserve the sole right to reject or approve the refund request.

TMS Global Services Pty Ltd ACN 089 771 835
Unit 307, 370 St Kilda Road, Melbourne VIC 3004